Terms & Conditions

The following terms & conditions apply to all transactions from this site. The use of this site indicates your acceptance of these terms & conditions. Please note this does not affect your statutory rights.

Placing an order

We do not have a minimum order value. Payment can be made by cheque or by debit or credit card. Make cheques payable to `English Couture Company’. Orders will not be dispatched until the cheque clears through the bank.

Postage & Packing

This is based on the value of the order. Allow 5 working days for despatch (Longer for very busy times!)

Mainland UK

  • Order up to £25: £3.95
  • Order £25.01 -£40: £4.95
  • Order £40.01 – £60: £5.95
  • Order £60.01 – £100: £8.95
  • Order £100.01 -£150: £10.45
  • Orders over £195  free

Rest of world

Europe

  • Order up to £25: £5.95
  • Order £25.01- £50: £8.95
  • Order £50.01-£75: £11.95
  • Order £75.01-£100: £13.95

World

  • Order up to £25: 7.95
  • Order £25.01-£50: £12.95
  • Order £50.01-£75: £17.95
  • Order £75.01-£100: £22.95

Australasia

  • Order up to £25:£8.95
  • Order £25.01-£50:£13.95
  • Order £50.01-£75: £18.95
  • Order £75 -£100 £24.95

For any overseas orders over £100 contact us for postage charges.

The Small Print

Products

Prices are per metre unless otherwise stated and include UK VAT.

It is strongly advised that you place a request for a sample prior to you ordering any fabrics from our site.

It is also advisable to check for availability of more stock if required. No gaurantee that more of the same fabric will be available or that the colour will be exactly the same as dye lots vairy from bolt to bolt.

Out of stock items can take up to 12 weeks for delivery.

The product photographs are for illustrative purposes only & in no way constitute an exact representation of the product concerned.

Postage & packaging charges are non refundable.

The English Couture Company reserves the right to alter products or prices without notice.  Damage or shortage of goods must be notified to the company within 7 days of receipt of your order.

All our products are checked before they are dispatched.

No claim will be entertained once fabric has been used or cut in anyway.

Returns Policy

All costs related to postage for returns  will be borne by the buyer unless the goods supplied are faulty. In such cases the supplier will be responsible.

When returning goods, the buyer must inform the supplier prior to dispatching goods. We reserve the right to charge a restocking fee on any items returned.

Please note we DO NOT accept returns on fabrics cut to order & strongly recommend ordering samples prior to purchase of cut lengths.

Only when goods are returned can we initiate  a refund or replacement.

Courses

Venue Address

English Couture Company
18 The Green
High Street
Syston Leicestershire
LE7 1HQ
0116 2606766

 

Workshops start at 10a.m. prompt and finish at approx 4.p.m. All materials and equipment to complete the workshops are provided including sewing machines.Unless otherwise stated. Tea and coffee will be provided. Lunch can be ordered in at an additional cost or alternatively bring a packed lunch.

Please note:

Due to the comprehensive knowledge and personalised tuition operated throughout all the one day workshops, they can sometimes run over.

Each workshop can be taken individually in any order! Unless otherwise stated

Terms & Conditions

A booking is made when we receive your booking form & in return, you have received a confirmation letter. This will be on a first come first served basis. All workshops must be paid for in full.

By you: Refunds for cancellations will be issued on the following basis

      • Notice of 28-36 days prior to course 60% of course fee refunded
      • Notice of 27-15 days prior to course 50% of course fee refunded
      • Notice of 14 days or less    NIL
      • No transfers with 14 days or less notice.
      • A booking fee of £25.00 will be deducted from any refund if cancellation occurs from the date of booking to 36 days prior to the course starting.

By us: If we have to make unavoidable alterations to our programme you will be informed immediately  when an alternate date can be arranged or a full refund will be given.

Provisional bookings will only be taken along with a non refundable deposit of £25 per day.